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Privacy Policy

Last updated: Oct 21, 2025

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1. Who we are

This website is operated by TerraForma Architecture + Design, a company registered in England and Wales (Company Number 12289555).

Registered Office:
160 Kept House, City Road, London EC1V 2NX, United Kingdom.

TerraForma Architecture + Design is the data controller of the personal information collected through this website.

If you have any questions about this notice or how we handle your data, please contact:

You also have the right to raise concerns with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection: www.ico.org.uk.

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2. Personal data we collect

We may collect and process the following information:

a) Information you provide voluntarily

  • Name

  • Email address

  • Phone number

  • Any details or attachments you submit via our contact form or email

b) Information collected automatically

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

This information is collected via cookies and analytics tools (for example Google Analytics and Wix platform tools).

We do not collect special-category (sensitive) personal data through this website unless you explicitly provide it in communication with us.

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3. How we use your information and legal basis

We process personal data only where a lawful basis applies under the UK GDPR.

Purpose and legal basis:

  • Responding to enquiries and requests

    • Legal basis: Legitimate interests - to respond to your message and provide requested information

  • Maintaining and improving our website and services

    • Legal basis: Legitimate interests - to improve functionality and user experience

  • Website analytics and performance monitoring

    • Legal basis: Legitimate interests - to understand site use and improve content (for example Google Analytics)

  • Marketing communications (if you opt in)

    • Legal basis: Consent - you may withdraw consent at any time

We do not engage in automated decision-making or profiling that has legal or significant effects on you.

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4. Cookies and analytics

Our website uses cookies and similar technologies to operate effectively and enhance user experience.

  • Essential cookies - required for the site to function

  • Analytics cookies - help us understand how visitors interact with the site (for example Google Analytics)

We do not use cookies for advertising or behavioural tracking.

You can manage or disable cookies through your browser settings. Non-essential cookies are disabled by default unless you consent via our cookie banner.

For more information, see our Cookie Policy (if available).

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5. Sharing your data

We never sell or rent personal data.

We may share data only with trusted service providers who assist us in operating our business, including:

  • Wix - website hosting and platform provider

  • Google Analytics - website usage analytics

  • Other IT and support providers as necessary for website functionality

All third-party providers are required to handle your data securely and in compliance with the UK GDPR.

Some service providers may store data outside the UK (for example in the US). Where this occurs, we ensure appropriate safeguards, such as UK standard contractual clauses or adequacy regulations, are in place.

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6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal or regulatory obligations.

Data type and retention period:

  • Contact form or email enquiries

    • Retention: up to 3 years after our last communication

  • Analytics data (for example cookies and logs)

    • Retention: up to 26 months (as set by Google Analytics)

  • Business correspondence or project information

    • Retention: as required by legal or contractual obligations (for example project records under RIBA and ARB requirements)

Once the retention period expires, data will be securely deleted or anonymised.

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7. Your rights

Under UK data-protection law, you have the right to:

  • Access your personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure (“right to be forgotten”) in certain circumstances

  • Restrict or object to processing (for example where we rely on legitimate interests)

  • Withdraw consent at any time (if consent was the basis for processing)

  • Request transfer of your data to another organisation (data portability)

To exercise any of these rights contact us at studio@terraformaarchitecture.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

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8. Data security

We use appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, alteration, or destruction.

While we strive to maintain a high standard of security, no method of transmission over the Internet is completely secure.

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9. External links

Our website may include links to external websites. We are not responsible for the content or privacy practices of those websites and encourage you to review their privacy policies before providing personal information.

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10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business operations.

The most current version will always be available on this page with the date of last revision shown above.

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11. Contact us

If you have any questions about this policy or your personal data, please contact:

TerraForma Architecture + Design
160 Kept House, City Road, London EC1V 2NX
Email: studio@terraformaarchitecture.com

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